Category: Health

Westfund Customer care Centres Rollout

WESTFUND CUSTOMER CARE CENTRES ROLLOUT

Design Firm : Danks Design Group 

 

Westfund has been caring for Australians for over 140 years with its origins in the provision of health cover to the mining community in western NSW. Throughout this time, Westfund’s focus on health and wellbeing and connection within our communities has seen their greater expansion into regional areas in both NSW and Queensland. TCW has been working with Westfund and Danks Design Group on the rollout of customer care branches over multiple sites, to coincide with their brand evolution which is as much a celebration of the history of Westfund and their focus towards the future.

 

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        The projects, located in regional centres, form a central strategy for Westfund in their establishment of accessible and member focused facilities for both senior members of the community and the growing number of people relocating from city centres since the pandemic.

        The guiding principles of the design reflect the notion of a welcoming and comfortable space with well-being, sustainability and technology considered throughout. The brand identity’s circular language is woven through the spaces providing a reference to the holistic nature of Westfund and its cohesive and community focused philosophy.

        TCW’s ability to supply furniture solutions nationally enabled consistency and certainty in all locations. Sit-to-stand desks are teamed with adjustable monitor arms to deliver workstations that enhance productivity, ergonomics and well-being. The dynamic and affordable To-sync chairs combine clever design with functionality with synchronised movements and total adjustability. Noom Chairs provide comfort for visitors with their friendly and elegant designs, which promote communication and relaxation and the graceful Little Perillo chairs make a stylish impression. Meeting spaces are informal and flexible and lounge areas are designed to enhance the warmth and welcoming atmosphere. Sustainability initiatives include the selection of energy-efficient lighting and services and carbon-neutral floor coverings made in part from recovered and recycled fishing nets.

        The rollout of customer care branches for Westfund has delivered on its promise to create welcoming and beautifully designed facilities that are focused on providing an excellent workplace for its staff and memorable experiences for its members. The projects are a direct reflection of Westfund’s process which is founded on collaboration, innovation and engagement.



        ForHealth

        ForHealth

        Designer : Innova Group

        TCW have been providing waiting room furniture solutions at sites across NSW, Victoria, ACT, Western Australia and South Australia for ForHealth Medical Centres since 2019.

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              ForHealth exists to support independent doctors, dentists, nurses and allied health practitioners. Their mission is to empower over 1300 independent health practitioners to provide quality, accessible healthcare for all Australians from the largest cities to the most remote and at-risk communities.

              A suite of products has been installed in over 22 locations specifically for healthcare environments including, Oxy-Ply Chairs made of a single sheet of ply which is lightweight and sturdy with full lumbar support. Manufactured by Luxmy, the Oxy-Ply Chair comprises of a plywood frame over metals that are commonly used for bariatric seating, bringing a sense of warmth and comfort for waiting patients. Uma Beam Seating is a versatile, natural style visitor chair system designed by Lledo & Campos for ACTIU which can be customised with different arm options and provides maximum comfort through its smart combination of shapes and textures. Uma’s technical savviness and quality finishes further improve the ergonomics and enhance its aesthetics. Inspired by meandering rivers, Bend Seating moves through the spaces creating different lounge areas which cater to patients waiting individually or in groups. Consisting of four different modules, Bend Seating provides an almost infinite scope for customisation. The seating solutions now installed in ForHealth’s Medical Centres are teamed with Australian made Talki Tables by Luxmy, which are manufactured with class, simplicity and sustainability in mind.





              Products used in this project

              • Oxy-Ply

              • Uma Beam Seat

              Northern Beaches Hospital

              Northern Beaches Hospital

              Architect/Interior Design: BVN Architecture
              Builder: CPB Contractors Pty Ltd

              The Northern Beaches Hospital is a Level 5 facility providing a range of services. The primary objectives of the hospital development were to deliver the best quality integrated health services and clinical outcomes to the community of the Northern Beaches of Sydney, where public and private health care are integrated into a single facility.

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                    TCW were engaged to supply furniture solutions to different parts of the hospital. A variety of products manufactured by Actiu provide both front of house aesthetic elegance as well as purposeful and practical solutions to meet the needs of a high functioning hospital. To make a statement in the atrium foyer of Northern Beaches Hospital, the iconic Badminton chair, with its design inspired by the shuttlecock used in the sport of the same name, is combined with the Eeni chair by Lux Studio to provide a comfortable and relaxing oasis away from the from the hustle and bustle of the hospital environment.

                    Avant modular bench seating, upholstered in solid in polyurethane for easy cleaning, is installed in the foyer of the Medical Centre, among other locations. This product is a perfect fit with its smooth lines and clean aesthetics and provided a comfortable waiting and rest area to the users in these designated areas.

                    Wing Chairs are installed throughout the hospital, both in the wards as visitor chairs as well as meeting and breakout chairs for the staff. Its polypropylene composition make it an ideal choice for a health care facility due to its antimicrobial properties: easy to clean, stackable and with an extensive colour range.

                    The Northern Beaches Hospital image is one of care and commitment, safety and excellence. It provides an important civic anchor to Frenchs Forest, and to the whole of the Northern Beaches.


                    Products used in this project

                    Health Centre Wagga

                    Medical Centre Wagga

                    Design Firm: NBRS Architecture

                    Fit out of regional medical centre, specialising in bariatric care. TCW products were chosen specifically for their durability and comfort for patients and visitors with varying degrees of mobility. 

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                          The Longo system from Actiu was chosen in part of its high range of upholstery options but in addition the comfort and ergonomic design as  waiting area seating. In the private rooms the Lordo task chair was matched with MO-X desks, both of which provide comfort to the user for extended periods of sitting and working.





                          Products used in this project

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